Refund and Returns Policy
Return and Refund Policy for StudioAmyrah.com
Thank you for shopping at StudioAmyrah.com. We appreciate your trust in our products and services. Our goal is to ensure your satisfaction with every purchase. Please read this Return and Refund Policy carefully before making a purchase.
1. Returns
1.1. We accept returns of products within 7 days from the date of delivery.
1.2. To be eligible for a return, the item must be unused, in the same condition that you received it, and should have unboxing video.
1.3. To initiate a return, please follow these steps:
- Contact our customer support team at +91 9987512374 within [7] days of receiving the product.
- Provide your order number, the reason for the return, and any relevant photographs if applicable.
- Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN).
1.4. After receiving the RAN, please securely package the product along with all original accessories, tags, and packaging. Clearly write the RAN on the package.
1.5. You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.
2. Refunds
2.1. Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund.
2.2. If your return is approved, a refund will be processed to your original payment method within [7] days.
2.3. Shipping charges (if applicable) and any non-refundable handling charges are non-refundable.
3. Exchanges
3.1. We currently do not offer direct exchanges. If you wish to exchange an item, you will need to initiate a return as per our return policy and place a new order for the desired item.
4. Damaged or Defective Items
4.1. If you receive a damaged or defective item, please contact us within 3 days of receiving the product.
4.2. We may request photographs or other evidence of the damage or defect to assess the situation.
4.3. In the case of a confirmed damaged or defective product, we will provide you with the option of a refund or a replacement.
5. Cancellation
5.1. If you wish to cancel an order, please contact us as soon as possible.
5.2. If the order has not been shipped, we will cancel the order and process a refund to your original payment method.
6. Exceptions
6.1. The following items are not eligible for return:
- Personalized or customized products.
- Perishable goods.
- Intimate or sanitary goods.
- Gift cards.
7. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at [customer support email or phone number].
Please note that this Return and Refund Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for updates.
By making a purchase on StudioAmyrah.com, you agree to abide by this Return and Refund Policy.
Thank you for shopping with us!
Your Company Name
Website: studioamyrah.com
Contact: 9987512374